Service Enhancement Projects In order to strategically maintain an effective licensing service for Cornell, it is important that we implement continuous process improvement methodologies to ensure we are doing things right. We believe that if it isn't broken...we aren't looking hard enough.
Current Projects
New Software Ordering System (ETA: Dec 31, 2009):-- We are currently considering a new online ordering system that will provide shopping cart technology and automated billing/reporting within the Pinnacle billing system.